With the component Joomla! OTRS Bridge you will be able to connect registered Joomla! Users directly with the OTRS customer or admin panel.

With the component Joomla! OTRS Bridge you will be able to connect registered Joomla! Users directly with the OTRS customer or admin panel.

In so doing you can integrate your OTRS Helpdesk easily into the registered Joomla! User area. This is advantageous if you have several areas, which are only visible for registered users. Your Joomla! Users are automatically identified from the Joomla! OTRS Bridge and you only have to decide for which area the user will have access to the OTRS. You have the choice between OTRS frontend and OTRS backend.

Your advantages:

singular registration on the Joomla Frontend user surface

your customers can stay directly on their website and thanks to the Joomla! OTRS Bridge they do not have to leave it in case of support requests

Price: 60 US$ incl. VAT